Guide to Renting

If you’re coming to live and work in London, you will have a lot to think about – especially if you have a family.

One of the most important things is not just to find a lovely home, but one that makes good sense. The location of schools, your work, airports and other connections may all be important factors in making the right choice.

At Aylesford, we offer a highly personal service, working closely with incoming professionals and their families to find an ideal home in London.

Briefing

We start by listening very carefully. We need to get a good understanding of the type of property you’re looking for, your family circumstances and needs, and your budget. From this we can compile a list of candidate properties for you to consider.

Accompanied viewings

We accompany you on viewings so that we can talk you through the details of each property and answer your questions. Very often we will have several homes for you to see, and will drive you from one to another so that you can compare them. Throughout, we can give you as much help as you need in coming to a decision and, from experience, suggest points you may not have considered.

Your proposal to the landlord

Once you have chosen a property, we ask you to make a formal proposal. This will state how long you would like the tenancy to be, and whether you want options to renew the tenancy or break it. Your proposal will also contain any particular requirements you may have – for example, a request to change furniture or flooring, or to install certain appliances or equipment.

Formalities and check-in

Once you have an agreement with your landlord, Aylesford draws up a tenancy agreement for you and the landlord to sign.

We are required by law to take copies of recognised documents that verify your identity and your right to rent in the United Kingdom. In addition, a credit check is required.

On the day you move in, we also arrange a check-in clerk to document the contents and condition of the property.

To view our current properties to let, please click here

To view our lettings fees and charges for tenants, please click here

We are a member of the Propertymark Client Protection Scheme. Please click here for our certificate.

For the Propertymark Conduct and Membership Rules, please click here here

At Aylesford we strive to provide the highest level of customer service but if something goes wrong then we would welcome the opportunity to speak with you first, so please do contact the head of department of the team you dealt with. They will discuss your feedback and agree the next steps with you. For further information on our in-house complaints procedure please click here

Our Client Redress Scheme is The Property Ombudsman. For more information please click here