I wanted to thank you for your excellent support during the last couple of months. You made our experience living in London a very pleasant one since you took over the management of the property.

A short note just to say thank you very much for always being so attentive and dealing with issues so promptly. It's very much appreciated - moving in is always stressful! The plumbers have been really helpful and it's a very welcome change from our previous experience with other agents! Just thought I would mention it, as I imagine thank you's are few and far between from most tenants!

Thank you so much. You have been such a tremendous help and have gone the extra mile to take great care of our apartment. You have been such a great support and we truly appreciate all you have done for us.

As potential tenants, we met Olivia for the first time to view a property, she was very friendly and professional at the same time, listening to our expectations and concerns. We appreciated the fact that she knew the property and the landlord very well, it definitely facilitated the process to organise the tenancy. As we were coming from abroad and it was our first time to go through a full referencing process, we had many queries and she always managed to get accurate answers for us in a timely manner. We feel that we had a bespoke service and we would definitely recommend Aylesford to our friends.

Dear Louise

Thank you; you are such a joy to deal with, with your immediate responses (particularly to a chap of my impatience)

I really appreciate you both - super helpful/supportive over the past year. I had a few oddball things come up but you were understanding and thoughtful every time.


I admit I have had grave doubts in the past few weeks but to give Brendan his dues I don't think we would have this success without his massive tenacity. Hopefully I played my part too.......

You both know where to come for first rate trust services too when you find other buyers of this ilk.

Hi Charlie,

Thank you for your efforts with our London flat. We were very happy with your service. We'll certainly be in touch if we're buying or selling in central London in future. In fact, we'd quite like you to sell our house that we currently have for sale in Bucks! ...?

Thanks again to you and our team. All the best,

We are delighted that this project has come to a successful end. We both very much enjoyed working with you.  We appreciated your professionalism all the way along.

Edward, please also send my regards to your colleague Emily, who was a great help in the process.

We have enjoyed our seven years in our rented home. The Management team under Laura Whelan and Jemima Halford have been stellar. Thank you very much