As potential tenants, we met Olivia for the first time to view a property, she was very friendly and professional at the same time, listening to our expectations and concerns. We appreciated the fact that she knew the property and the landlord very well, it definitely facilitated the process to organise the tenancy. As we were coming from abroad and it was our first time to go through a full referencing process, we had many queries and she always managed to get accurate answers for us in a timely manner. We feel that we had a bespoke service and we would definitely recommend Aylesford to our friends.